Returns & Refunds

At Pawlly World, we want you to be satisfied with your purchase. If you’re not completely happy with your order, please review our return and refund policy.

Standard Shop:

  • Returns: Items can be returned within 30 days of receipt. Must be in original condition and packaging.
  • Refunds: Full refund upon receipt and inspection of returned items.
  • Exchanges: Available for items of equal value.

Bargain Shop:

  • Returns: Returns are accepted within 14 days. Items must be unused and in original packaging.
  • Refunds: Partial refunds (excluding shipping costs) or store credit available.
  • Exchanges: Not accepted.

Custom Products:

  • Returns: Custom products are not eligible for return or exchange unless defective.
  • Refunds: Full refund or replacement for defective products only.
  • Exchanges: Not available.

Contact Us: For any questions about our return and refund policy, please contact us at:

  • Address: 6608 N. Western Ave, Suite 1272, Oklahoma City, OK 73116
  • Phone: 855-672-9559